Legal
Effective 17 September 2026
Privacy Policy
This Privacy Policy explains what personal information ADVAD Limited (“ADVAD”, “we”, “us”, or “our”) collects through the Advad mobile application (the “App”), why we collect it, and the choices you have. It covers enumerators, supervisors, and administrators who use the App for customer enumeration and electrical network assessment.
1.Who we are
ADVAD is an electrical engineering company. Our core services are construction, realignment, and insulation for power distribution projects, delivered under the ISO 9001:2015-aligned Quality Management System described in our Quality Policy, with design phases scheduled to start in the third quarter of this year and project completion targeted for the second quarter of next year.
2.Information we collect
We collect information you provide and information generated by your use of the App:
- That you provide — customer details, meter readings, photos, and notes you enter as an Enumerator.
- Location — geographic coordinates attached to records and SOS reports, captured only when you grant the App permission.
- Device and logs — basic technical information such as app version and sign-in events needed to keep the App working and secure.
3.Why we use it
We use the information you provide to operate the App: to create and maintain the project record for your assignment, to let supervisors review and approve submissions, to resolve disputes about the accuracy or completeness of enumerations, and to keep the App secure and working correctly.
4.How we share it
We share information only with ADVAD employees, contractors, and the client organization that administers your project, each on a need-to-know basis. We do not sell or rent your personal information to anyone.
5.How we keep it safe
We keep the App and the information it holds secure with controls that are in line with the quality policy of ADVAD’s Quality Management System under ISO 9001:2015 — access controls, secure transport, and a policy of continual improvement. Recognized threats include unauthorized access to customer information and corruption of customer enumeration records; we work to detect and prevent both.
6.How long we keep it
We keep your account record and finalised submissions for as long as your contract account is active or as needed to meet the electrification contract and legal obligations of ADVAD, its clients, or its auditors. Drafts that you have not finalised remain yours and can be deleted at any time.
7.Your choices and rights
You decide what permissions the App may use (camera, location) and may withdraw them any time. You may also delete your contract account — see the Delete account page for the steps to send a request to ADVAD.
8.Changes to this policy
We may update this Privacy Policy as the App or our services evolve. The “Effective” date at the top of this page indicates the latest revision, and continued use of the App after changes means you accept the updated Policy.